The 302d Airmen & Family Readiness Office (302 A&FRO) offers assistance in the following programs:
1) Pre-Separation/Transition Assistance Program [TAP]
Access the “TAP Deliverables” document at the top of the page. This must be submitted when Active Duty
orders of 180+ days are requested/directed.
2) Deployment support (4 Phases: Pre, During, Post and Reintegration)
3) Financial Readiness (Briefings offered: First Duty Station, Pre/Post-Deployment, and Retirement)
4) Key Spouse
During the Unit Training Assembly for traditional reservists, the 302nd Airman & Family Readiness Office offers services and classes for traditional reservists and civilians specifically for personal financial readiness and the Transition Assistance Program.
Reservists assigned to the 302d Airlift Wing can take part in other Airmen & Family Readiness programs with the 21st Space Wing Airmen & Family Readiness Center, the host Center for Peterson Air Force Base. For more information about classes available, contact the 21 SW Airmen & Family Readiness Center, located in Building 350 Room 1203 at 719-556-6141 or at
Monday through Friday, reservists in any duty status can participate in classes offered for programs such as: Relocation Assistance, Employment Assistance, Work Life Programs, the Transition Assistance Program and Financial Readiness (classes for Marriage, Divorce, 1st Child, disabling sickness or condition & lump sum eligibility). Other programs are also available, but participation may be dependent upon duty (Title 10) status. Programs include, but may not be limited to, the following;
Exceptional Family Member Program (EFMP), AF Families Forever/Gold Star Families, Respite Care via AFPAS, Casualty Assistance, Volunteer Program and Air Force Aid.
Below you can find more in depth information about some of the programs that exist to assist 302 AW Airmen.
The Air Force Reserve Psychological Health Advocacy Program is available to reservists and their immediate families. According to the PHAP website, reservists and their families can call the 24-hour call center in order to indicate a need and PHAP will locate resources in the local area to assist. PHAP team members will follow a case to ensure the military member’s needs are met. The PHAP will also reach out to family members during all stages of a deployment for a welfare check upon the member’s request.
PHAP will coordinate referral resources for:
Services for children, suicide prevention, substance abuse awareness, mental health awareness, financial management, anger management, domestic violence awareness and prevention and employment assistance.
To contact PHAP, call 1-866-417-0707 and leave a message; a PHAP team member will return the call within 24 hours.
Citizen Airmen and their families may also call the case facilitator or outreach specialist in their region.
North Region: Case Facilitator: (937) 656-1709; Outreach Specialist: (937) 656-1748
West Region: Case Facilitator: (707) 424-2704; Outreach Specialist: (707) 424-8189
South Region: Case Facilitator: (678) 655-2464; Outreach Specialist: (678) 655-4356
For more information about PHAP services and information, visit http://phap.net/
In addition to PHAP, Military One Source a resource available to reservists and their immediate family members, offers non-medical counseling for up to 12 sessions per issue. A reservist in any duty status and their immediate family can utilize these services.
Military One Source counselors are available for non-medical counseling online, over the phone, in person, or video conference. The military or family member will be screened over the phone and an appointment will be made within three days of a screened issue.
For 24/7 confidential help through Military One Source, call 1-800-342-9647 and request online non-medical counseling and health and wellness coaching. Visit http://www.militaryonesource.mil/ for more information on programs available through Military One Source.
Another counseling service is available for Citizen Airmen through the 21st Force Support Squadron Airman and Family Readiness Center. Military Family Life Consultants will schedule in-person appointments or conduct counseling over the phone with reservists. To reach the adult MFLCs, call (719) 433-5432 or (719) 433-2671. To reach the child and youth MFLCs, call (719) 651-0736 or (719) 651-7851. For additional help contacting the
MFLC’s, call the 21 SW A&FRC at 719-556-6141.
TAP is required for reservists coming off of 180 days or more orders, as soon as orders are requested or directed. The 302nd FSS A&FRO offers Reserve-specific TAP every other UTA.
The personal financial readiness class teaches Citizen Airmen how to manage a budget based on income received. For first-term Citizen Airmen, this class is mandatory; however, any member can sign up.
Also with the 302nd Force Support Squadron's Airman and Family Readiness office is Alejandra Gonzalez, community readiness consultant. Gonzalez can inform Citizen Airmen about services and resources such as the Air Force Reserve Command Yellow Ribbon program, pre-deployment briefings, community resources and the Uniformed Services Blended Retirement System during a UTA. To book an appointment with Gonzalez, call (719) 556-2944.
For more information about classes offered through the 302nd A&FRC visit http://www.afrc.af.mil/AboutUs/AirmanFamily.aspx
FORMS AND DOCUMENTS:
TAP Self Assessment Form
By-Law Mandated Resources